Research and Evaluation

Discovery is at the heart of all we do. We seek to revolutionize research, innovation and the adoption of evidence-based Models of Integrated Care. Our independent research team is affiliated with the Research Institute at St Joe’s Hamilton, and McMaster University Faculty of Health Sciences.

Research Team

Dr. Andrew Costa, PhD, Professor will be joining CIC this spring to lead our research efforts.

CIC Research Team – coming spring 2020

Evidence-based Models of Integrated Care 

The ICC program has resulted in a capacity savings of up to $4,000 per patient, realized through a 30% reduction in emergency department visits and 30% reduction in hospital readmissions, with a 98% patient satisfaction approval rating.

We have worked with various independent research and evaluation groups, beginning in 2012, to measure the impact the ICC model has had for patients and provider experience, clinical outcomes and system costs/sustainability.

Most recently, Health System Performance Research Network (HSPRN) conducted an independent peer reviewed evaluation of the MOH’s Integrated Funding Model pilots which included our HNHB LHIN wide ICC program for Chronic Obstructive Pulmonary Disease (COPD) and Congestive Heart Failure (CHF) patients. Key findings related to the evaluation of our program included:

  • Total number of days patients spent in the hospital was reduced by more than 20%
  • Readmissions were also reduced up to 37%
  • Overall 20% relative reduction in Emergency Department visits

In addition, the report highlights that if the HNHB ICC program for COPD and CHF patients was spread provincially to all 18,538 patients in Ontario, an estimated cost avoidance of 13,502 hospital days and $24.1M dollars could be achieved.

For more information please visit HSPRN – Integrated Funding Models.

“With ICC the patient attains a much better outcome as they are likely to leave the hospital earlier. In my case, I was discharged from the hospital five days post-operatively. Normally, my procedure would require at least 7-10-day hospital stay.”

Laura V., ICC Program Patient Advisor, St. Joseph’s Healthcare Hamilton