Representatives from healthcare organizations across the province gathered on January 23, 2020, to learn about St. Joseph’s Health System (SJHS)’s Integrated Comprehensive Care (ICC) program and how evidence-based models of Integrated Care could be applied in their organizations to support their Ontario Health Teams. The event is the first in a series of educational seminars, called Integrated Care Discovery Sessions, that SJHS’s Centre for Integrated Care has launched.
Attendees at the session included healthcare leaders, patient advisors and front-line staff from Kingston Health Sciences Centre, Peterborough Regional Health Centre, Peterborough County/City Paramedics, Peterborough Family Health Team, Mississauga Halton LHIN, and Guelph General Hospital.
Since 2012, St. Joseph’s Health System has pioneered Integrated Care in Ontario in partnership with patients, front line staff, health care delivery partners, as well as the Ministry of Health and local funding bodies. Integrated Comprehensive Care is an evidence-based model of Integrated Care that supports patients with One Team, One Record, One Number to Call, 24/7.
ICC is enabled by a co-designed integrated service delivery model and an integrated funding model, which we refer to as One Fund. Our focus is to make the patient experience as seamless as possible while utilizing existing resources across the healthcare continuum, to deliver an integrated and comprehensive care experience. ICC is sustainable, transformational system change enabled by evidence-based integrated service delivery and funding model.
“With over 17,000 patients served to date through the ICC program and savings of up to $4,000 per patient, it is essential to share practical advice on how to replicate this success. To date, we have coached over 30 organizations and continue to be the resource for our health system colleagues seeking advice and support on how to implement integrated care,” says Fraser Edward, Vice President, Partnerships and Business Development, St. Joseph’s Health System. “These Integrated Care Discovery Sessions are a great way for us to share key learnings with other healthcare leaders, patient advisors and frontline staff; and provide a platform for discussion and collaboration.”
The session took place at St. Joseph’s Healthcare Hamilton, in partnership with St. Joseph’s Home Care with speakers including ICC coordinators, clinical programs, finance, digital solutions and our front-line home care team. Our group shared the knowledge gained from their practical experience launching and working with this model.
Topics included how to establish a foundation of trust through co-designing care paths with patients, staff and physicians; the role digital health technology play in Integrate Care; and how to build and manage an Integrated Funding model. The session also included a virtual visit demonstration with ICC patient ‘Georgia’ and the opportunity to hear her perspective on the impact of the program.
Throughout 2020, monthly Integrated Care Discovery Sessions will be held at St Joseph’s Healthcare Hamilton, open to healthcare organizations interested in learning about evidence-based models of Integrated Care.
To secure your spot at the next ICC Discovery Session, please contact:
Vice President, Partnerships and Business Development,
St. Joseph’s Health System