Integrated Care

Models of Integrated Care

Globally health and social care systems are developing Models of Integrated Care as a means of achieving the quadruple aim: Better health outcomes, improved patient and provider experience, at a lower cost of care.

“Integrated Care is a concept bringing together inputs, delivery, management and organization of services related to diagnosis, treatment, care, rehabilitation and health promotion. Integration is a means to improve services in relation to access, quality, user satisfaction and efficiency.”

World Health Organization

Integrated Comprehensive Care Program

In 2012, St. Joseph’s Health System pioneered an approach to Integrated Care for Surgical and Chronic Complex patient populations. Our model proved very successful and the Ministry of Health asked us to coach other organizations across the province. We called our model: Integrated Comprehensive Care (ICC).

ICC is an evidence-based Model of Care that supports patients with One Team, One Record, One Number to Call, 24/7. ICC is enabled by a co-designed integrated service delivery model and an integrated funding model, which we refer to as One Fund.

Learn more about Integrated Comprehensive Care


SJHS Centre for Integrated Care

The Centre for Integrated Care is an innovation Centre committed to evidence-based research, education and evaluation to support the advancement of Integrated Care across Canada.

A ‘practical hands-on’ resource for our System members and strategic partners to help drive the development, adoption and evaluation of Models of Integrated Care; with additional research, educational, advisory, quality improvement, performance management and partnership activity.

Learn more about the Centre for Integrated Care