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By: Melissa Farrell, President, St. Joseph’s Healthcare Hamilton

We are delighted to announce that St. Joseph’s Healthcare Hamilton has received our final decision from the Accreditation on-site survey in May and have been granted a decision of: Accredited with Exemplary Standing – the highest rating for a Canadian hospital.

Given the multiple challenges in health care today it is truly an honour to receive the highest level of Accreditation, a testament to the dedication and determination of everyone at St. Joe’s to continuously enhance the quality of care we provide to our patients and our community. We would like to congratulate each and every one of you on this wonderful achievement. I also want to point out St. Joe’s received “Exemplary Standing” in the previous accreditation – achieving this again is a sign of the outstanding commitment to the highest standard of care.

Accreditation is a genuine opportunity to evaluate our care, identify areas for improvement and celebrate our achievements. The final decision indicates we have met and often exceeded almost all national standards of care. Where opportunities for improvement were identified, we have already started to work on these areas. The final report will be available online on our here as it becomes available.

The survey team particularly complimented St. Joe’s on:

  • The commitment and passion of our staff, leadership, physician team, volunteers and Board of Governors
  • Our commitment to quality and safety
  • Our community focus
  • Our work on partnering with patients and families
  • The many program-specific accomplishments

As you are aware, the Accreditation process requires our continued vigilance and continuous quality improvement to ensure that we are sustaining our progress in providing excellent care to our patients. Take pride in this accomplishment and be assured that all of the hard work and challenges we undertake over the next few years will continue to demonstrate our commitment to providing high quality, safe and compassionate care.

We would also like to extend a special thank you to the Accreditation steering committee leaders and Patient and Family Advisors whose counsel was instrumental in guiding us through processes to achieve a successful outcome.


Melissa Farrell, President, St. Joseph’s Healthcare Hamilton