University Health Network is using St. Joseph’s Health System’s integrated care model to create a seamless transition from hospital to home
University Health Network (UHN) is partnering with St. Joseph’s Health System (SJHS) to implement the integrated care model pioneered by SJHS to support patients’ transition from the hospital to their home and community.
To date, the Integrated Comprehensive Care program at SJHS has served more than 20,000 patients with a 98 per cent satisfaction rating. It has helped patients go home sooner, reduced their need to go back to the Emergency Department and decreased readmissions into hospital for care.
UHN launched Integrated Care in their Thoracic Surgery Program in June and is set to expand the model across other surgical programs and beyond, including into social medicine, where the integration will also be comprised of programming for high-needs patients.
“I was privileged to play a role in creating this model and observed firsthand how the care experience was improved for patients, their families and care providers at St. Joseph’s Healthcare Hamilton,” says Dr. Kevin Smith, UHN President and CEO. “Now, TeamUHN is partnering with the St. Joseph’s Health System’s Centre for Integrated Care to bring our collective expertise and experience together.
Click here to read the full article on the UHN website.
Pictured above: Frank Proctor enrolled in Integrated Care at UHN prior to lung surgery in late July and twice in the first month after he got home used the 24/7 phone line to connect with his IC Lead. (Photo: Courtesy Frank Proctor)